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Frequently Asked Questions

Can I ask a library question over the holiday break?

274 views   |   0   0   |   Last updated on Dec 28, 2015

Le Moyne College will be closed between Christmas and New Years (December 24 - January 3), so the Library building will be closed. See our Hours of Service for December and January

A librarian will be checking our online reference (chat, email and text) during the break, but probably no more than once or twice a day. 

So, yes, you can ask a question, but it may take 12 - 24 hours to receive a response. 

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Can I print from my laptop computer?

187 views   |   0   0   |   Last updated on Feb 05, 2016

If you are using a laptop that can access the wireless network that is found in the Library and most buildings on campus, then you can use a web-based printing option by visiting the MyPrint website: https://myprint.lemoyne.edu/

Login using your Le Moyne network username and password. Check out these options in MyPrint:

  • Click the "Web Print" tab to upload your document via a webform and to check the status of your print job. Print jobs will be charged against your assigned print quota. For more information about student print quotas, visit the "Printing" category on the IT FAQs page.

  • Click the "My Printers" tab to set a shortlist of your "favorite" printers. "Library Patron" are the two printers on the first floor near the Library Services Desk, "Library Lab" is the printer in the "Muserlian Instruction Lab", and "Library Cluster" is the printer in the computer cluster near the IT Help Desk.

  • If you plan to print from your laptop frequently, click the "Driver Print" tab to find out how to install a printer driver that will let you print wirelessly directly from your document.

For more detailed instructions, visit the "Printing in the Library" help guide. For technical assistance, contact the IT Service Desk or call (315) 445-4579.

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How do I make an appointment with Tutoring Services?

133 views   |   1   0   |   Last updated on Dec 21, 2015

Tutoring Services is available on the first floor of the Noreen Reale Falcone Library. Regular semester hours are: Monday to Thursday from 10 a.m. to 9 p.m Friday from 10 a.m. to 2 p.m. Sunday evenings from 5 p.m. to 9 p.m.

Students can schedule their own tutoring appointments online. In order to schedule an appointment, you must first register for an account at https://lemoyne.mywconline.com. Once registered, sign in with your new account information and click "Login" to get to the tutoring schedule page. 

Any problems or questions, call 445-4177 or email tutoring@lemoyne.edu.

Tutoring is provided for economics, foreign languages, history, mathematics, philosophy, science, statistics as well as peer-to-peer writing consultations. The offices of Liz (Schylinski) McCaffery, assistant director of academic advising and support, and Lena Rosenfield, professional writing tutor, have also moved to the library to assist with the day-to-day tutoring operations.

If you have any questions about Le Moyne's tutoring services, contact Liz at 445-4597 or schyliej@lemoyne.edu.

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Does the Library have a color printer?

77 views   |   0   0   |   Last updated on Feb 05, 2016

A color laser printer is located near the IT Service Desk on the first floor of the Library. The printer can make double- as well as single-sided copies. The cost is $0.15 per printed side and is charged against a printing account in your Dolphin Dollars eAccount.

Students can print to the printer from all public computers in the library cluster (near the IT Service Desk), the library classroom and the library workstations (near the Library Services Desk). Select LIB-HP500M551DN (Library Public Color Printer) from the print menu. If you are using the wireless MyPrint printing service, select the Library Color printer.

For more information, visit the "Printing in the Library" help guide. Contact the IT Service Deskfor assistance.

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How do I download an EBL book to my smartphone or tablet PC?

68 views   |   0   0   |   Last updated on Feb 05, 2016

The EBL e-book collection allows readers to checkout PDF or ePUB formatted e-book files which can be downloaded to your desktop or laptop computer or to tablet PCs, e-book readers, and smartphones, such as the iPad, Android tablets, newer Nook readers, and Sony e-book readers, and other devices that have readers that support the Adobe Digital Editions copyright protection protocol.

It is easy to read books from the EBL e-book collection on your iPad, iPhone, or iPod Touch.

However, because the EBL e-books are all protected by Digital Rights Management (DRM) software from Adobe Digital Editions, you need to do two things to set things up properly.

  1. Download an e-book reader for your iPad that can display DRM-protected materials. EBL recommends theBluefire Reader, which is free from the iTunes store.

  2. You must have an Adobe ID set up in your Bluefire reader in order to open and read EBL e-books. Register for a free Adobe ID at http://adobe.com/membership. The first time you use Bluefire, it will ask you for your Adobe ID and password, so make a record of it when you create it.

Once logged in to the EBL collection, find the book you want to read, click the download button, and start reading. See the video tutorial for an overview.

Loan periods for each book are 7 days. When the loan period of the e-book has expired, Bluefire will display the message: "No license found". To continue reading the book, you must delete it from Bluefire and download it from EBL again.

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How do I find an article?

61 views   |   0   0   |   Last updated on Jan 07, 2016

Do you know the database you need to search?

Try viewing the Databases by Name

Not sure what database will fit your topic best?

Take a look at Subject Guides

Have an article citation (partial or full) or just a journal title?

Search for the journal title in the Print and Electronic Journal Title List. Then look for a link to a full-text provider service that will link you to the contents of the e-journal. If the journal is a title we have in print, head to the shelf. 

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How do I find primary sources?

58 views   |   0   0   |   Last updated on Feb 03, 2016

The library has a useful guide "Finding Primary Sources" that is used by history classes and other writing intensive classes. There are lists of sources arranged by format and time period and tips on how to get started.

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How do I renew a book?

55 views   |   0   0   |   Last updated on Jan 12, 2016

You can renew a book by bringing it to the Library Services Desk or you can renew materials online. 

From the library Home Page, click "Library Account". (Bulleted list at bottom of page.)

To view what you have checked out, log in using your LeMoyne email user name and password or using your name and the barcode number from your campus ID. You can then click the button to renew all or renew the items you've selected.

 

Web Access Login

 

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How do I place an item on reserve?

53 views   |   0   0   |   Last updated on Feb 05, 2016

Faculty may request that items be placed on reserve using the online forms available on the Course Reserves page.

  • Questions about print/textual reserves?  Contact Lisa Chaudhuri, 445-4681
  • Questions about AV reserves? Contact Patty Mason, 445-4323
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Can I print from a Library workstation?

53 views   |   0   0   |   Last updated on Feb 05, 2016

Most of the workstations in the Library can print to the networked printers. However, you must first log in using your campus network username and password.

Seven of the eight stand-up Library workstations nearest the entrance (across from the Library Service Desk) can print to the printers adjacent to them. The other is for quick lookups and are blocked from printing.

In addition, all of the computers in the cluster at the back of the library and in the Muserlian Instructional Lab are set up to print to nearby networked printers.

For more detailed instructions, visit the "Printing in the Library" help guide. For technical assistance, contact the IT Service Desk or call (315) 445-4579.

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How do I text (SMS) a question to the Library?

50 views   |   0   0   |   Last updated on Feb 05, 2016

Text your questions to (315) 510-4342. This service is staffed during regular library hours and your question will be answered as soon as someone is available.

Note: the text (SMS) phone number connects to the Library's record message phone number, which includes upcoming hoursj of service information. Call the Reference Service Desk (315) 445-4330 or visit http://resources.library.lemoyne.edu/contact for additional phone numbers.

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Where is the library?

50 views   |   0   0   |   Last updated on Dec 28, 2015

Check the Visiting the Library page for maps and directions.

In addition, the Noreen Reale Falcone Library is labeled building #5 on this campus map.

Of you can find the library using this Google Map.

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Is there double-sided printing in the library?

50 views   |   0   0   |   Last updated on Feb 05, 2016

Double-sided printing is still available in the Library.

If the computer you are using has Microsoft Word 2007, this link will tell you how to print: http://office.microsoft.com/en-us/word-help/print-on-both-sides-of-the-paper-duplex-printing-in-word-HA010105541.aspx

If the computer you are using has Microsoft Word 2010, here are the steps:

         1. Select the Print command as you normally do

         2. Select Printer

         3. Under the "Settings" heading, click on the "Print one-sided" button and select the option: "Print on both sides - flip pages on long edge"

         4. Print

If you are still having trouble, ask the IT Service Desk.

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every time I go to try and use a search engine to find an article it keeps asking me to log in and then doesn't let me login. I am wondering why

49 views   |   0   0   |   Last updated on Dec 28, 2015

every time I go to try and use a search engine to find an article it keeps asking me to log in and then doesn't let me login. I am wondering why it is doing this and what username and password I am supposed to be using to log in.

When you say search engine do you mean you are trying to access articles outside of a library database?  If so, that is why you are being asked to login.  If we own access to a particular journal, you will need to use a database to access it.  

Take a look at this: http://resources.library.lemoyne.edu/find-articles

If this doesn't solve your problem, email me at delevakk@lemoyne.edu  and I'll try and help you further.

 

Kelly

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Does the library have a color copier?

49 views   |   0   0   |   Last updated on Feb 05, 2016

No, not a color photocopier, but it does now have a color printer (LIB-HP500M551DN) near computer cluster and IT Help Desk. You can scan in color and print the result to this printer.

For more information about the color printer, visit the "Printing in the Library" help guide.

For information about using the photocopier as a color scanner, visit the scanner FAQ.

For technical assistance, contact the IT Service Desk or call (315) 445-4579.

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How do I find out the name of my personal librarian? I have an undeclared major

48 views   |   0   0   |   Last updated on Dec 28, 2015

 

Your librarian is Kelly Delevan. She is the librarian for all undeclared students. her email is delevakk@lemoyne.edu
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How do I reserve a room in the Library?

48 views   |   0   0   |   Last updated on Dec 28, 2015

Reservations for Group Study RoomsIndividual Study Rooms and Media Viewing Rooms are self-service, using the Library Scheduling form. Reservations must be made at least 2 hours in advance of the time the room is needed, but will be processed immediately after you submit the form.

Reservations for the Bernat Special Events Room and the Muserlian Instruction Lab must be made through the Event Management Office. Allow 3-5 days to process your request; up to a week for the Bernat Special Events Room.

For policies and procedures, visit:

http://resources.library.lemoyne.edu/pubserv-rooms

 

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How do I cite a source

47 views   |   0   0   |   Last updated on Dec 28, 2015

It depends! There are different styles depending on the discipline of study. Always ask your professor which one to use. Also, take a look at our Citing Sources Guide.

For medicine there is the AMA Manual of Style Print copy at REF DESK WZ 345 .A511 2007 (10th Edition)

For psychology, there is APA (http://www.lib.usm.edu/help/style_guides/apa.html) style adapted by Univ. of Southern Mississippi. See print copy of the Publication Manual of the American Psychological Association at REF DESK BF 76.7 .P83 2010 (6th Edition)

For sociology, there is the American Sociological Association. Also see the Sociology Subject Guide with tips by I. Barnello.

Historians use the Chicago Manual of Style Print copy at REF DESK Z 253 .U69 2010 (16th editon), also see theHandbook for Historians

The humanities tend to use the Modern Language Association style. See MLA style adapted by Lone Star College. Print copy of MLA Handbook at REF DESK LB 2369 .G53 2009 (7th edition)

Get help from Reference Services on how to use RefWorks, the citation management software, or click here to view theflash tutorial (click on "tutorial basics" at top of next screen). It formats your citations for you in all the above mentioned styles and many more right into your research paper Word file or into a separate Word file.

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When does the library open?

46 views   |   0   0   |   Last updated on Dec 28, 2015

Here is a link to the library's Hours

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How do I download a library ebook to my iPad?

46 views   |   1   0   |   Last updated on Dec 28, 2015

Here is a tutorial that shows you how to do this!

 

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